Support & FAQ

Common questions answered. If you need more, contact our live support.

How do I get the product after purchase?

After the payment is confirmed, the download link and activation key are sent instantly to the email you used and appear in your order page.

Which payment methods do you accept?

We support major payment channels including card payments and popular local banking methods. The exact methods depend on the channel your merchant account enables.

Is automatic updating included?

Yes. Updates are pushed automatically in the background while your subscription is active, keeping you aligned with the latest release.

Can I refund?

You can request a full refund within 14 days of purchase if the product does not work as described. Contact support to start the process.

Is my payment information secure?

We never store your card details on our servers. Payments are processed by your selected payment gateway under PCI-DSS standards.